Terms of service
1. About us
This website, supystore.com, is operated by Supy, based in Lebanon. By using our website or placing an order, you agree to these terms.
2. Products
We do our best to show our products accurately. Colors may look slightly different on your screen, and handmade items may vary a little from the photos, which makes each one unique. Some product photos are styled or illustrative images.
3. Prices
All prices are in US Dollars (USD). We may change prices at any time, but you'll always pay the price shown when you placed your order. If a product is listed at an incorrect price by mistake, we may contact you to confirm or cancel the order.
4. Orders
Placing an order is an offer to buy. We may refuse or cancel an order, for example if a product is out of stock, the price was listed incorrectly, or we can't confirm your details. We'll let you know if this happens.
5. Payment
We accept cash on delivery only. Payment is due in full when your order is delivered.
6. Delivery
Delivery times, fees and conditions are explained in our Shipping Policy.
7. Exchanges
Exchanges are handled according to our Exchange Policy. We offer exchanges only, not cash refunds.
8. Safe use
Our products are intended for children under adult supervision. Please follow any age recommendations, safety warnings and care instructions, and check products regularly for wear or damage.
9. Reviews and content
If you post a review or other content on our website, you confirm it is honest and your own, and you allow us to display it. We may remove content that is offensive, misleading or unrelated.
10. Intellectual property
All content on this website, including our logo, photos and text, belongs to Supy and may not be used without our permission.
11. Liability
To the extent permitted by law, Supy is not liable for indirect damages arising from the use of our website or products. Nothing in these terms limits your rights under Lebanese consumer protection law.
12. Changes
We may update these terms from time to time. The version published on this page applies to your order.
13. Governing law
These terms are governed by the laws of Lebanon.
14. Contact
WhatsApp: +961 76 686 300
Email: info@supykids.com